Organizer appoints Scene as its limited agent for the sole purpose of collecting ticket payments from buyers on Organizer's behalf. Scene collects the ticket price as agent of the payee (Organizer). A buyer's payment to Scene satisfies and discharges the buyer's payment obligation to Organizer, whether or not Scene has yet remitted those funds to Organizer. Scene is not a buyer, reseller, or counterparty to the ticket sale.

Organizer is the seller and producer of its events and is solely responsible for the event and its production, admission and delivery of tickets, event descriptions and pricing, and all licenses, permits, and taxes (including sales, amusement/entertainment, or VAT) applicable at its location. Scene Events LLC is the merchant of record for card processing — Scene's name appears on the buyer's card statement — and collects the ticket price as the Organizer's disclosed agent (agent of the payee). Scene is not the seller, host, or producer of any event.

Scene charges a service fee of 5.9% + $0.79 service fee per ticket, paid by the ticket buyer at checkout (free events are free); fees are disclosed before a sale and may change on notice. That buyer-paid fee covers card processing, so processing costs are not netted from Organizer's remittance — Organizer receives 100% of the ticket price. Organizer may instead choose to absorb Scene's service fee so buyers see a clean price, in which case the fee is deducted from Organizer's payout instead of being added to the buyer's total.

Scene remits to Organizer the ticket proceeds it collected, less Scene's service fee (only where Organizer has chosen to absorb it) and any refunds, chargebacks, or reserves. In the default arrangement the buyer pays the service fee, so Organizer receives the full ticket price. Scene may hold collected proceeds in a separate settlement account pending payout. Payouts are made to Organizer's verified bank account within 5 business days after the event has occurred and after card funds settle and the applicable refund/chargeback window has closed. Scene may adjust timing where required for risk, dispute, or legal reasons. Box-office cash sales are collected by Organizer directly and are not remitted by Scene; comped tickets carry no money.

Before any payout, Organizer must complete identity/entity verification and provide legal name or entity, address, taxpayer identification (IRS Form W-9), and verified bank details. Scene may withhold payouts until verification is complete and may request additional information to meet its compliance obligations. As merchant of record, Scene reports the gross payment volume it processed for Organizer and will issue IRS Form 1099-K to Organizers meeting the applicable reporting threshold.

Organizer sets the refund terms for its events; Scene (or Organizer) may issue refunds through the ticketing tools, which void the ticket. Because Scene is the merchant of record, a chargeback is first charged back to Scene; however Organizer remains financially responsible for refunds and for chargebacks/disputes on its sales, including associated fees. Scene may recover these amounts by deducting them from amounts owed to Organizer, drawing on a reserve, or invoicing Organizer for any shortfall. See the Refund Policy for how refunds work for buyers.

Scene may hold or reserve a portion of collected funds (including a rolling reserve), or delay a payout, where reasonably necessary to cover anticipated refunds, chargebacks, or compliance concerns. Held amounts are released once the associated risk has passed.

• Only event admission, non-explicit branded merchandise, and sponsorships may be sold. Organizer may not use Scene to sell or process payment for pornography or sexually explicit media, sexual or escort services, or physical adult products — a ticket grants entry to an event and is never payment for a sexual service.
• Organizer must comply with the Acceptable Use Policy and all applicable laws. Scene may remove listings, refuse or reverse sales, and suspend accounts for violations.

Either party may terminate this agreement at any time. Termination does not affect obligations for sales already made — including payouts, refunds, chargebacks, taxes, and reserves — which survive.

Organizer will indemnify Scene against claims arising from Organizer's events, content, or breach of this agreement. To the fullest extent permitted by law, Scene's aggregate liability is limited as set out in the Terms of Service.

This agreement is governed by the laws of the State of Illinois, USA, without regard to conflict-of-laws rules; disputes will be brought in the state or federal courts located in Illinois.

This agreement, with the Terms of Service, Acceptable Use Policy, and Refund Policy, is the entire agreement between the parties regarding ticket collection and payout. Scene may update it on notice; continued use constitutes acceptance. Acceptance is recorded electronically when an Organizer completes seller onboarding — Scene captures the Organizer's electronic signature, the date, the version, and technical evidence — and is reaffirmed each time the Organizer lists or sells tickets.