Frequently asked questions
Everything about posting events, buying and selling tickets, wallet passes, waitlists and promo codes, auto-importing a venue calendar, privacy, and getting the most out of Scene. Can't find your answer? Get in touch.
Getting started
What is Scene?
Scene is a community events calendar for the LGBTQ+ community — title contests and weekends, fundraisers, parties, socials, classes, and conferences. Anyone can post; every listing is moderated before it goes live. It's volunteer-run and privacy-first.
Is it free?
Yes — free to browse and to post. Scene is funded by voluntary donations and unobtrusive sponsor cards, not by selling your data.
Can I invite friends?
Yes — your account has a private invite link. Share it, and when someone joins Scene through it you're credited. Invite three people who join and you earn the 🌱 Community builder badge on your profile.
Do I need an account? What about my real name?
You can browse without an account. To post, save events, or subscribe to a personal feed you sign in with a magic link — enter your email, click the link we send, done. There are no passwords.
We never collect legal names. The only identity on Scene is a scene name you choose. Your email is used solely to sign in and (if you opt in) to send you notifications — it's never shown publicly.
Posting events
How do I post an event?
Go to Post event and fill in the details: title, date(s), city, venue, type, an optional poster, social links, and a description. You can add an info/tickets link and hide the exact address until someone RSVPs.
How long until my event appears?
Every submission is moderated before it goes live, so it won't show immediately. A volunteer reviews new posts and approves or declines them. Once approved, your event appears in the feed and anyone following that city is notified.
Can I edit or remove my event after posting?
If you posted it while signed in, yes — open your account, find it under Your events, and hit Edit. Saving an already-approved listing sends it back to moderation before it goes live again.
Posted while logged out (email only)? Reach out with the event name and we'll update or remove it for you.
Can I duplicate an event?
Yes — for a recurring night or an annual party, open your account, find the event under Your events, and hit Duplicate. It opens a fresh submission pre-filled with everything from the original — just pick a new date and adjust anything that changed. Co-hosts can duplicate too.
What kinds of events can I post?
Six types: Title / Weekend, Fundraiser, Party, Social, Class / Workshop, and Conference. Pick the closest fit — it drives the colour tag and the type filters.
Which countries does Scene cover?
The US and the UK. Choose the country when posting; the feed and city list let people filter by country and city.
Buying tickets
How do I buy a ticket?
On an event that sells tickets, open the 🎟️ Tickets box, pick a package, set the quantity, add any add-ons, and check out. You can pay right on the page with a card, or use Apple Pay / Google Pay where available. Payments are processed securely — Scene never sees your full card number.
What are packages and add-ons?
An event can offer several packages — say General Admission and VIP — each with its own price and list of perks. It can also offer add-ons (merch, upgrades, extra access) you tack onto any package. Pick a package, then bump the quantity on any add-ons you want before checkout.
I have a promo code — where do I enter it?
In the ticket box there's a Promo code field — type it in and tap Apply. If it's valid the discount is shown and comes off your total before you pay. Some events also use presale / early-access codes that unlock a hidden ticket tier — enter one in the same place to reveal it.
Why did the ticket price change — or say it's about to?
Some events use early-bird pricing tiers that rise automatically — say Early bird → Regular → Final release — as a cut-off date passes or a number of tickets sell. You always pay the level that's live when you check out, and the ticket box shows the current tier with a heads-up before the price goes up. Grabbing yours early is how you lock in the lower price.
Where's my ticket and QR code?
After checkout you get a confirmation email with a link to each ticket, and every ticket has a QR code to show at the door. You can find all your tickets any time under Account → My tickets.
Can I add my ticket to Apple Wallet or Google Wallet?
Yes — open your ticket and add it to your phone's wallet: Apple Wallet on iPhone, Google Wallet on Android. You only see the button that works on your device — no dead options. The pass carries the same QR the door scans, and updates once you're checked in.
The event is sold out — can I still get a ticket?
Join the waitlist: on a sold-out package, tap “notify me when a spot opens” and add your email. If a seat frees up (for example, someone gets refunded) we email the waitlist first-come, first-served with a link to grab it.
How do refunds work?
Refunds are issued by the event organizer. When one is processed you get an email confirming the amount, and your ticket is voided. Timing and eligibility follow each event's terms and our Refund Policy.
Selling tickets (organizers)
How do I start selling tickets for my event?
First, get set up to sell: go to Account → Sell tickets and finish the short one-time seller onboarding — your payout details and the tax info (W-9) we need to pay you. Then open your event, hit Set up tickets, and create your ticket types. Scene is the merchant of record: buyers pay Scene, and we pay out your net within 5 business days after the event, once card funds settle. Free tickets and comps don't need onboarding.
What does Scene charge?
Organizers keep 100% of the ticket price. Buyers pay a small service fee of 5.9% + $0.79 per ticket on top at checkout, which covers card processing — there's no separate processor fee billed to you. Free tickets are always free. Within 5 business days after your event, once card funds settle, Scene pays out your full ticket revenue. Prefer an all-in price? You can choose to absorb the fee instead — buyers see a clean total and it comes out of your payout.
Can I take free RSVPs or link to tickets I sell elsewhere?
Yes. When you create or edit an event, the Tickets & entry section lets you choose: sell (or comp) tickets on Scene, paste an external ticket link to sell somewhere else, or take free RSVPs with no tickets at all. Free RSVPs and external links need no onboarding — change your choice any time from Manage.
Can I run early-bird or tiered pricing?
Yes. On a ticket type, turn on Auto-advancing price tiers to climb from Early bird to Final release automatically — each level advances on a date, after a number of tickets sell, or whichever comes first. Buyers always pay the live level. See the early-bird pricing guide for a full walkthrough.
Where do I manage everything?
From your event's Manage tickets & sales dashboard (also reachable via the Tickets button next to each event on your account). There you create packages and add-ons, set promo codes, run the guest list, track sales, check people in, and issue refunds.
Can someone help me run my event?
Yes — add a co-host from your event's Manage dashboard (by email or scene name). Co-hosts can edit the event, run tickets, see insights, and check people in at the door. Only you, the creator, can delete the event or change the co-host list, and co-hosted events show up under Events you co-host on their account.
Can I see how my event is doing?
Yes — every event you host has an Insights page (the button next to each event on your account, and a link from the sales dashboard). It shows saves and RSVPs, and — for ticketed events — tickets sold, gross, and check-in turnout, with simple conversion rates. It works for free/RSVP-only events too. We don't show page views: Scene keeps browsing private and never logs who looks at an event.
Can I offer discount / promo or presale codes?
Two kinds of codes. A promo/discount code takes a percentage or fixed amount off — add one with an optional usage limit and expiry; buyers enter it at checkout and your fee is recalculated on the discounted total.
A presale / early-access code instead unlocks a hidden ticket tier: keep a tier out of public view and share the code with members, a presale list, or VIPs, who enter it on the ticket page to reveal and buy it. The dashboard tracks redemptions for both.
Can I give out free/guest tickets?
Yes — use the Guest list (comps) on the dashboard to issue a free ticket to a named guest. They get a real QR ticket (emailed automatically if you add their address), it holds a seat, and it's kept out of your revenue totals. You can revoke a comp any time.
How do I check people in at the door?
Open Door check-in from the sales dashboard and scan each ticket's QR with your phone camera. A double-scan is flagged, so a ticket can't be used twice. No connection at the door? You can also type a code in by hand.
Can I sell tickets from my own website?
Two ways. Embed the ticket box on your site with a copy-paste snippet (it checks out securely and auto-resizes), or share the hosted ticket link (scene.events/e/…) — a clean, standalone checkout page. Both are on the sales dashboard.
How do refunds work for organizers?
Refund any order from the dashboard with one tap. The buyer is refunded on their card and emailed a confirmation, the seat is returned to inventory (which can trigger the waitlist), and Scene's fee is returned to you.
Verified hosts & auto-import
Do organizers get a public profile?
Yes. Any member who turns on a public profile and has hosted events gets an Organizer profile that gathers their upcoming and previously-hosted events, how long they've been on Scene, any vouches, and the verified badge — a track record attendees can check before they go. Tap an organizer's name on any event to see it.
What does the “Verified host” badge mean?
It marks events from an established organiser or venue the Scene team recognises — a trust signal for attendees. It's applied by a moderator; it doesn't change who can see the event.
How do reviews and the “Community favorite” badge work?
After an event, people who were there can leave a quick vibe-check — a star rating, positive tags, and an optional note — and reviews from checked-in attendees show a verified badge. Ratings weight verified check-ins and recent nights more heavily, then roll up to the venue and the host who ran the night; standout ones earn a Community favorite badge. The Top rated page collects the best near you. Full detail in the reviews & reputation guide.
I run a bar, venue, or org — can my events post automatically?
Yes. If you already publish a calendar, Scene can auto-import it so you never re-type an event. We register your calendar feed once; new events then flow in on their own and (for trusted sources) can skip the moderation queue.
To get set up, get in touch with your venue/org name and your calendar link. Auto-import is enabled by the Scene team for approved venues.
What calendar formats are supported?
iCalendar (.ics) is preferred and the most reliable — most calendar tools, ticketing platforms, and website plugins can export one. RSS feeds are supported on a best-effort basis. Share whichever URL your platform provides.
How often does it sync, and will it create duplicates?
Feeds are fetched automatically once a day, and the team can trigger an import on demand. Events are de-duplicated by their source ID, so re-running an import updates existing entries instead of creating copies — and it never overrides a status a moderator has already set.
Privacy & safety
How does Scene protect my privacy?
Privacy is a first-class feature: scene name only (no legal names), no passwords, and no personal data in shareable links. Your private calendar feed is keyed by an unguessable token, not your user ID.
What's the 18+ gate and “explicit” content?
Scene is for adults — a one-time 18+ confirmation is remembered on your device. Events flagged explicit are additionally gated server-side, so they're only shown once you've opted in, not from the age cookie alone.
Can a venue's address stay private until RSVP?
Yes. When a host hides the address, it is never sent to the public feed, the API, the map, or the calendar file until a viewer RSVPs. The map only ever geocodes to the city, never the exact venue.
Will an event show my private business on my phone's lock screen?
You control that. When you add an event to your calendar, Scene warns about lock-screen exposure and lets you set a private display name — the calendar entry uses that instead of the real event title.
Can I follow other members?
Yes — if a member has a public profile, you can follow them from their profile page. Following is private to you, and it powers a helpful nudge: when you open an event, Scene shows if anyone you follow (and who has chosen to be listed) is going. Your own profile stays hidden until you opt in, and members can only be followed when their profile is public.
Can I block someone?
Yes. Block a member from their profile and they're hidden from your guest lists and “going” surfaces, and neither of you can follow the other. Manage your blocked list any time in the safety center.
How do I report a listing?
Every event detail has a Report option that alerts moderators. Use it for anything inaccurate, unsafe, or that doesn't belong. Our safety center rounds up every safety tool in one place.
Using the calendar
How do I save events?
Tap Save on any event to add it to My schedule. Saved while logged out? Your picks are kept on your device and offered for merge when you sign in.
Can I add events to my own calendar app?
Yes — each event exports an .ics file (all-day, with correct end dates) or opens straight into Google Calendar. There's also an export-all option for your whole saved schedule.
What's the subscribable feed?
Instead of importing one event at a time, subscribe once to your private feed (a webcal link) and your calendar app stays in sync. In your account you choose what it includes: your saved events, the upcoming events in the cities you follow, or both. The link is keyed by a secret token unique to you — keep it private; you can rely on it staying stable.
Can I follow a city?
Yes — follow a city and you'll be notified when a new event there is approved, so you don't have to keep checking back.
What's the “For you” feed?
When you're signed in, switch the feed to For you and events are ranked for you — surfacing the cities you follow and the kinds of events you tend to save and RSVP to, with a nudge for what's happening soon. It uses only your own activity, and the plain Upcoming view is always one tap away.
Can I get alerts for a specific kind of event?
Yes — save a search from your account with any mix of city, event type, and keyword (say, rope classes in Chicago). The moment a new event matches, we alert you by email and — if you've enabled it — a push notification. Remove a saved search any time.
Add Scene to your phone
How do I add Scene to my home screen (like an app)?
Scene is a website, so there's nothing to install from an app store — but you can pin it to your home screen and it opens full-screen like an app.
iPhone / iPad (Safari): open scene.events, tap the Share button (the square with an up arrow), then Add to Home Screen → Add.
Android (Chrome): open scene.events, tap the ⋮ menu (top right), then Add to Home screen (or “Install app”) → Add.
The Scene beacon icon lands on your home screen; tapping it opens the calendar with no browser bars.
Funding & sponsors
How is Scene funded?
By the community. Voluntary donations cover hosting, the domain, and email; non-intrusive sponsor cards help too. No paywalls, no data selling.
I'm a business — how do I sponsor or advertise?
Sponsor cards appear gently in the feed and support the project. Get in touch and we'll share the details.
Still stuck, or want to list your venue?