When you create or edit an event, the “Tickets & entry” section gives you three clear choices: sell or offer tickets on Scene, link out to tickets you sell somewhere else, or take free RSVPs with no tickets at all. You can change your mind any time from the event's Manage dashboard.

Free RSVPs and an external ticket link need no setup — paste the link, or just leave it as an RSVP. To sell (or comp) tickets on Scene, do the quick one-time seller onboarding below.

Scene is the merchant of record: buyers pay Scene securely, and Scene pays you your net within 5 business days after your event, once card funds settle. To accept paid tickets, open your account, find “Sell tickets,” and complete a short one-time seller onboarding — your payout details and the tax info (W-9) we need to pay you. Free tickets and comps don't require it.

You keep 100% of your ticket price. Buyers pay a small service fee (5.9% + $0.79 per ticket) on top at checkout, which covers card processing — nothing is billed to you. Within 5 business days after your event — once card funds settle — Scene pays out the full face value of what you sold, and you can track every payout's status under Account → Payouts. Free tickets are always free.

Prefer an all-in price? You can absorb the service fee so buyers see a clean total instead — the fee then comes out of your payout rather than being added on top. It's a per-event toggle in your ticket settings, off by default.

From your event's “Manage tickets & sales” dashboard, add one or more ticket types. Each package has its own name, price, optional quantity cap, and a list of perks — so you can offer, say, General Admission alongside a VIP that spells out what's included. Set a price to $0 for a free ticket that still issues a real QR pass.

Add-ons are optional extras a buyer can attach to any package: a t-shirt, a play-party upgrade, an extra guest. Set them up once — each can carry its own photo — and they appear in the order builder with their own quantity steppers.

A ticket type can climb through price levels automatically — Early bird → … → Final release — with no manual switching on the night. Turn on “Auto-advancing price tiers,” name each level, set its price, and choose when it ends: on a date, after a number of tickets sell, or whichever comes first.

Buyers always pay the level that's live when they check out, and the ticket page nudges them with the current tier and a gentle “price goes up” note. Pricing is resolved on Scene's side, so the charge always matches the live tier. There's a dedicated walkthrough in the early-bird pricing guide.

Two different kinds of codes. A promo/discount code takes a percentage or a fixed amount off — add one with an optional usage limit and expiry; buyers type it in at checkout and see the discount before they pay, and your fee is recalculated on the discounted total.

A presale or early-access code instead unlocks a hidden ticket tier: keep a tier out of public view and share the code with members, presale lists, or VIPs, who enter it on the ticket page to reveal and buy it. The dashboard tracks redemptions for both.

Need to let people in for free — performers, staff, press, friends of the house? Use the guest list to issue complimentary tickets to named guests. Each comp is a real, scannable QR (emailed to the guest automatically if you add their address), holds a seat against your capacity, and is kept out of your revenue numbers. Revoke one any time and the seat returns.

On event night, open Door check-in from the dashboard and scan each ticket's QR with your phone camera. Scene stamps the ticket as used, and a second scan of the same ticket is flagged — so nobody gets in twice on one ticket. If the door has no signal, you can enter a code by hand instead.

When a package sells out, buyers can join a waitlist. If you refund an order or free up inventory, the oldest people on the list are automatically emailed that a spot opened, first-come first-served.

Refunds are one tap on the dashboard: the buyer is refunded and emailed a confirmation, the seat goes back into inventory, and Scene's fee is returned so it's netted out of your payout.

You don't have to send people to Scene to buy. Embed the ticket box directly on your website with a copy-paste snippet — it checks out securely and resizes to fit — or share the hosted ticket link (a clean, standalone checkout page) in a bio, story, or text. Both live on the sales dashboard.

Buyers can pay by card, Apple Pay, or Google Pay, and afterward save their ticket to their phone's wallet — Apple Wallet on iPhone, Google Wallet on Android, with each buyer shown only the one that fits their device — so the QR is always a tap away.