How to sell tickets for your event on Scene
Scene isn't just a listing — you can sell tickets for your event and get paid directly, with money landing in your own Stripe account. This guide walks through the whole flow, from turning on payouts to scanning tickets at the door.
Turn on payouts
Ticket money is paid straight to you, so the first step is connecting a payout account. Open your account, find “Sell tickets,” and choose “Set up payouts” — you'll complete a short, secure onboarding with Stripe (our payments provider). Once it's done, your events can sell.
Scene's fee is 2% + $0.49 per paid ticket, taken automatically. Free tickets are always free. You're the merchant of record, so Stripe's standard card-processing fee applies to your account — and you keep everything else.
Create packages and add-ons
From your event's “Manage tickets & sales” dashboard, add one or more ticket types. Each package has its own name, price, optional quantity cap, and a list of perks — so you can offer, say, General Admission alongside a VIP that spells out what's included.
Add-ons are optional extras a buyer can attach to any package: a t-shirt, a play-party upgrade, an extra guest. Set them up once and they appear in the order builder with their own quantity steppers.
Discount and promo codes
Run a promotion with a code that takes a percentage or a fixed amount off. Add one on the dashboard with an optional usage limit and expiry date; buyers type it in at checkout and see the discount before they pay. Your platform fee is recalculated on the discounted total, and the dashboard tracks how many times each code has been redeemed.
Guest lists and comps
Need to let people in for free — performers, staff, press, friends of the house? Use the guest list to issue complimentary tickets to named guests. Each comp is a real, scannable QR (emailed to the guest automatically if you add their address), holds a seat against your capacity, and is kept out of your revenue numbers. Revoke one any time and the seat returns.
Check people in at the door
On event night, open Door check-in from the dashboard and scan each ticket's QR with your phone camera. Scene stamps the ticket as used, and a second scan of the same ticket is flagged — so nobody gets in twice on one ticket. If the door has no signal, you can enter a code by hand instead.
Waitlists and refunds
When a package sells out, buyers can join a waitlist. If you refund an order or free up inventory, the oldest people on the list are automatically emailed that a spot opened, first-come first-served.
Refunds are one tap on the dashboard: the buyer is refunded and emailed a confirmation, the seat goes back into inventory, and Scene's fee is returned to you.
Sell from your own site
You don't have to send people to Scene to buy. Embed the ticket box directly on your website with a copy-paste snippet — it checks out securely and resizes to fit — or share the hosted ticket link (a clean, standalone checkout page) in a bio, story, or text. Both live on the sales dashboard.
Buyers can pay by card, Apple Pay, or Google Pay, and afterward save their ticket to Google Wallet (Apple Wallet is rolling out) so the QR is always a tap away.